Shipping Policy

♡ Domestic and worldwide shipping are available.

♡ Domestic: Free shipping upon NTD 3500 of purchase. Shipping time is about 2-4 business days. Convenience store pick-up (7-11, Family Mart, Hi-Life) is possible during checkout.

♡ International: All items are dispatch from Taiwan with ChungHwa Post. Shipping costs are calculated during checkout based on the weight, dimensions and destination of the order. Shipping times may vary depending on the option and location.

♡ Delivery delays might happen. If it takes longer than expected, contact me as soon as possible so that I can launch an investigation with the shipping courier.

♡ RE-:Petite is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping courier to file a claim.

♡ Please ensure all contact details are correct on your order so that customs and couriers can contact you when required.

♡ If the customer does not pick up or sign the parcel and causes the parcel to be returned back, the customer is responsible for the re-shipping and taxes/duties cost. The order is forfeited and no refund will be issued if the customer refuses to pay the extra cost as all sales are final.


♡ 國內及國際均可運送。

♡ 國內運送：滿新台幣3500元即可享有免費。預計運送時間約為2-4個工作日。可以選擇超商取貨（7-11、全家、萊爾富）。請在結帳時填寫取貨店家。

♡ 國際運送：所有物品均由台灣中華郵政寄出。運費將根據訂單的重量、尺寸和目的地在結帳時計算。運送時間會根據選項和地點而有所不同。遞送可能延遲。

♡ 若運送超過預期時間，請盡快和我聯繫，以便我能與運送公司溝通。

♡ RE-:Petite不對運送過程中的物品損壞或遺失負責。如果你收到的物品有損壞，請聯繫運送公司提出索賠。

♡ 請確保訂單中的所有聯繫方式都正確無誤，方便海關和運送公司與你聯繫。

♡ 如果客戶未取件或未簽收包裹且導致包裹被退回，客戶需負責重新運送和稅金/關稅費用。如果客戶拒絕支付額外費用，則被視為棄單，且不予退款。一經售出，概不退換。

Customs & Import Taxes

♡ RE-:Petite is not responsible for any duties and taxes applied to your international order. All fees imposed during or after shipping are covered by the customer (tariffs, taxes, etc.).

♡ RE-:Petite不對國際訂單所產生的任何關稅和稅金負責。所有在運送過程中或之後產生的費用均由客戶承擔（關稅、稅金等）。