RE-:Petite | Info

Orders

All prices shown on this website are in New Taipei Dollar.
All items are handmade by me unless otherwise stated. For now, I do not have any assistant or helper. Therefore, the production time is about 1-3 weeks (not including shipping time) depending on the complexity of the design and the order queue. Come chat with me if you want to know your production status.
Once your order is ready for dispatch, I will provide you a tracking number to trace your delivery.

Shipping Policy

Domestic and worldwide shipping are available.
Domestic: Free shipping upon NTD 3500 of purchase. Shipping time is about 2-4 business days. Convenience store pick-up (7-11 and OK Mart) is possible during checkout.
International: All items are dispatch from Taiwan with Taiwan ChungHwa Post. Shipping costs are calculated during checkout based on the weight, dimensions and destination of the order. To view the shipping fee and available options, select “Calculate Shipping” (Please see image below) in cart page. Shipping times may vary depending on the option and location.

Delivery delays might happen. If it takes longer than expected, contact me as soon as possible so that I can launch an investigation with the shipping courier.
RE-:Petite is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping courier to file a claim.
Please ensure all contact details are correct on your order so that customs and couriers can contact you when required.
If the customer does not pick up or sign the parcel and causes the parcel to be returned back, the customer is responsible for the re-shipping and taxes/duties cost. The order is forfeited and no refund will be issued if the customer refuses to pay the extra cost as all sales are final.

Customs & Import Taxes

RE-:Petite is not responsible for any duties and taxes applied to your international order. All fees imposed during or after shipping are covered by the customer (tariffs, taxes, etc.).

Payment

RE-:Petite accepts Credit Card, Google Pay, Paypal and Line Pay to offer a more convenient methods of payment.

Returns Policy

RE-:Petite DO NOT accept any return and refund for handmade to order items.
All sales are final and no cancellations.
Please refer to Size Guide to choose a perfect size. If you have any doubt on sizing matters, I am happy to communicate and discuss with you.

Privacy Policy

Care

Always separate light, vibrant, and dark-coloured clothing when doing laundry.
Please read and adhere to the washing and care instructions for your purchased item diligently. RE-:Petite will not assume liability or issue a refund for damage caused by failure to follow these instructions.

Colour Disclaimer

Due to the inconsistencies of lighting sources, digital photography and dye lot variations, actual colours may vary. Every computer monitor has a different capability to display colours and everyone sees these colours differently. Please understand the actual colour may vary slightly from your monitor. RE-:Petite cannot guarantee that the colour you see accurately portrays the true colour of the item.